1. What is the Savings Scheme?
The Savings Scheme allows you to save money by converting your savings into gold or silver weight and amount. At the end of the scheme, you can redeem your accumulated weight or amount for jewellery at Bhima Jewellery.

2. What are the benefits of the Gold Savings Scheme?
The scheme helps you save gold systematically in small amounts, which gradually turns into a significant investment. It also protects you against gold Rate fluctuations by averaging the cost over time.

3. Who can join the scheme?
Any Indian citizen above 18 years of age is eligible to join Bhima’s savings schemes.

4. What is the duration of the scheme?
Bhima offers savings plans ranging from 2 months to 12 months based on the customer's freedom to save.

5. Where can I redeem my gold after the scheme ends?
You can redeem your accumulated gold at any of Bhima’s 7 branches (Madurai, Marthandam, Salem, Trichy, Tirunelveli, Rajapalayam, Dindigul) or place an order online via www.thebhimajewellery.com to receive delivery at your doorstep.

6. What documents are required to complete the scheme?
You must submit a government-approved ID proof, such as Aadhaar or PAN card, based on the maturity value of your scheme.

7. How can I make payments in the scheme?
You can make payments through Bhima’s exclusive online app or by visiting the showroom directly.

8. Can I get money instead of gold at the end of the scheme?
No. The scheme benefits can only be redeemed in the form of jewellery, not cash.

9. Can I purchase jewellery before the scheme's maturity?
Yes, you can purchase jewellery before the maturity period, but benefits will be provided only as per the scheme terms and conditions.

10. Do I have to pay GST for the scheme?
Yes. The customer is responsible for paying applicable GST at the time of redemption.

11. Can I update my KYC details?
Yes. You can update KYC details by contacting Bhima’s toll-free number or email support.

12. Can I transfer the scheme to another person?
No. The scheme cannot be transferred to another person’s name, phone number, or address.

13. Can I close the scheme before the lock-in period?
No. The scheme cannot be closed before the minimum lock-in period.

14. Is this scheme like an RBI Fixed Deposit (FD)?
No. This is a Bhima savings plan designed to accumulate gold, not a financial deposit with the RBI.

15. What if the jewellery weight I choose is more than my saved gold weight?
You must pay the difference in gold weight along with applicable VA (Value Addition) charges and GST.

16. What if the jewellery weight I choose is less than my saved gold weight?
The balance gold weight will be adjusted towards VA or GST. Refunds in cash are not provided.